Membership & Service Guarantees
Our 24 Hour Service Guarantee
At Finance Nexus, we take pride in our unparalleled commitment to delivering exceptional and professional service with unrivalled efficiency. Our 24-hour turnaround service ensures that your needs are addressed promptly. We understand the value of time in today's fast-paced world, which is why we guarantee that any processing on our end of your service fulfilment will be processed by our team within 24 hours or your money back.
PLEASE NOTE: 24-hour turnaround is from the moment we have everything we require to proceed to the next step in your application. For example, it would be less than 24 hours for mortgage submission to the lender once we have all the required documents and not 24 hours from the purchasing of our services.
With our refund guarantee, you can trust that we prioritise your satisfaction and strive to deliver on our promise every time. Experience peace of mind and swift results with our reliable 24-hour turnaround service.
Our Membership Guarantee
We are committed to providing the best possible service to our clients and take pride in offering a membership service that comes with a satisfaction guarantee. If for any reason a client is not satisfied with our service prior to the submission of their application or is unable to secure financing on the first instance using our services, we will issue a full membership refund, no questions asked. We understand that applying for financing can be a stressful and complex process, and we want to provide our clients with the assurance that they are making a risk-free investment. Our guarantee reflects our confidence in our services and our commitment to our clients' satisfaction. We strive to create long-lasting relationships with our clients by providing exceptional service, and our guarantee is just one way that we demonstrate our dedication to their success.